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asthma, allergy and immunology center

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Work-Ins

A limited number of work-ins are seen each day, especially when there are cancellations. Not everyone requesting a work-in appointment can be accommodated on the same day.


Cancellation Policy

If you have to cancel, please do so as soon as possible, at least 24-hours prior to the scheduled appointment.

After Hours

After the working hours, for allergy and asthma emergencies, the doctors can be reached through the 24-hour answering service by calling 225-379-6810. They will contact the doctor through a pager system. Non-emergency calls and routine prescription refills may be done during regular business hours.

Insurance

We participate with most of the insurance carriers including Blue Cross Blue Shield of LA (All plans), United Healthcare, Aetna, Office of Group Benefits, and all private insurances. We also see patients on Medicaid and Medicare with referrals from the primary care physicians.

Please bring your insurance information, including the ID cards and written referral from your HMO or PPO on the day of the appointment. During your follow-up visit, provide information about any insurance changes. If you have not updated your demographics and insurance information within a year, you will be requested to do so.

Clothing for Your Visit

Wear casual clothing for your appointment, especially if you are undergoing allergy skin testing. Skin tests are done on the forearms, upper arms, and at times on the upper back.


Length of Your Visit

Please arrive 15 minutes prior to your scheduled appointment. No two patient's visits are exactly the same. Depending on the nature of the problem, a new patient visit could last 1 to 3 hours and follow-up visits could last from 15 to 45 minutes.


If you are scheduled for allergy skin testing, do not take any antihistamines, including the over the counter ones, for at least five days prior to the appointment. Tricyclic and Tetracyclic antidepressants should be stopped for at least 2 weeks prior to the appointment. If you suspect that you may be on an antihistamine, check with your pharmacist. Do Not Stop Your Heart, Blood Pressure or Asthma Medications.

Payment and Collection Policy

Payment is due when the service is rendered. The patients are expected to pay deductibles and co-pays and fees for any non-covered benefits on the day of the visit. AAIC will file the insurance for all carriers that we are participating providers of. Payment for allergy injections (unless covered by your insurance company) also should be paid on the date of service or prior to the service. Bills should be paid upon receipt. For repeated billing, re-billing charges will apply.

Conclusion of the Visit

Please feel free to ask any questions about your diagnosis, procedures, laboratory tests or the treatment plan, including immunizations and allergy injections and their schedule. If, at any time after your visit, you have questions or concerns, please do not hesitate to call us back. We welcome the opportunity to serve you.


Medical Records

Medical records are strictly confidential. Be aware that these are subject to periodic quality control review by your insurance. Without your authorization, we can not and will not release them to anyone.


With your consent, we will be happy to share the records with other physicians. All managed care insurance carriers require that we communicate routinely with your PCP's. Record requests should be made as far in advance as possible.

Location

1) Prem Menon, M.D.
5217 Flanders Dr.
Baton Rouge, LA 70808
Click for Map & Directions

Telephone: (225) 766-6931
1-800-Dr-Menon (1-800-376-3666)
Fax: (225) 766-9413
E-mail: drmenon@drmenon.com

2) Vimla Menon, MD
5217 Flanders Dr.
Baton Rouge, LA 70808
Click for Map & Directions

Telephone: (225) 766-6931
Fax: (225) 766-9413

 


Business Services Hours

Monday through Thursday 8:00 AM till 7:00 PM

Allergy injections are given from 8:00 am until 6:30 P.M. You are required to wait 30 minutes after receiving allergy injections. Allergy injections are not given on the days of follow-up visits with the doctor.

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